BACK ORDERS
We no longer accept backorders. Items not shipped are out of stock and will not be backordered. Customers will need to re-order out of stock items at a later date.
SHIPPING COMMENTS
Orders received by 10:00 AM EST on Mondays will be shipped same week. Orders received after 10:00 AM EST will not be shipped until the following week.
PURCHASE VOLUME POLICY
Audrey’s Doll Gallery requires $25.00 minimum orders before S & H charges.
DEALERS VYING FOR THE HIGHER RETAILER DISCOUNT
You will need to provide a hard copy of your State Retail or Merchants License by fax or mail and/or notify Audrey’s Doll Gallery of your intent comply within 24 hours of your order. Afterwards, this must be updated on a yearly basis.
*If your State Retail or Merchants License is not received by Audrey’s Doll Gallery by time of shipment we will be placed in the position of lowering your discount to the standard discount.
MASTERPIECE EYES
Orders for Masterpiece Eyes are binding after 24 hours, all eyes are custom made to order, therefore we cannot accept cancellations beyond this deadline. Please place your orders with this knowledge.
WIG COLORS
Many times the question has been posed to me regarding what the actual colors are in the wig pictures located on our site. If I had to, all I could do was guess at them. Finally, I deferred the question to our Web Developer and the response was as follows:
All pictures are provided by the Manufacturer, and computer monitors render colors differently. Consequently the colors shown on the computer screen may vary visually from the description provided by the manufacturer.
Just what inquiring minds asked for,
Audrey